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Improve The Customer Experience with our APIs
Improve The Customer
Experience with our APIs
Help your customer book a flight, or retrieve information about his flight easily. Interested in our KrisFlyer partner programme? Step in to find out more.
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Our Objective
KrisConnect makes an increasing portion of our capabilities available as application program interfaces (APIs). From travel solutions to loyalty program data, KrisConnect offers you direct access to a growing number of APIs, tools, and support that can help you jumpstart your foray into the Airline industry.
Success Stories
Here's how some of our partners worldwide are using our KrisConnect APIs to build experiences for their end-users. Click through to learn from their approach and see how you can adapt our APIs for use in your business.
DBS Travel Marketplace
This is Singapore's first one-stop integrated travel marketplace in partnership with SIA. The one-stop solution made possible by integrating SIA's flight booking APIs offers travellers competitive flight fares and free travel insurance coverage to more than 25,000 holiday destinations worldwide.
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Kayak
As the world’s leading travel search engine, KAYAK searches other sites to show travelers the information they need to find the right flights. SIA's flight booking API enables customers to complete the flight booking on Kayak's own white label site, thereby improving customer conversions.
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UOB
UOB Travel Insider is the first one-stop travel portal in Southeast Asia designed by a bank that inspires, helps customers plan, and lets them book in one place. Through the integration of SIA's flight search API, customers will be presented with SIA's best price offers and redirected to complete their booking on SIA's website.
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Cirium
Through the use of SIA's flight status API, Cirium is able to provide real-time status of SIA's flights worldwide.
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Hotspot
Hotspot has partnered Singapore Airlines to provide customers a free portable WiFi hotspot to use throughout their visit in Singapore. SIA's API has improved the registration process for a device, thereby making the collection process for the customer more seamless.
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Infinite Journeys
Infinite Journeys is a partnership between the Shangri-La Golden Circle loyalty programme and the Singapore Airlines KrisFlyer programme, offering new and enhanced membership benefits. The use of SIA's API help link the two programmes' membership accounts in a seamless fashion, reducing the time taken to process the membership.
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How To Get Started

Step 01

Register An
Account

Step 02

Create An
App

Step 03

Develop And
Test

Step 04

Request
Approval

Step 05

Go Live
01
    New to KrisConnect? Get started by registering an account for free on our portal. We will then send you an email link to activate your account. Welcome to KrisConnect!
    Already an existing user? Login on the top right of the screen to create or edit your applications.
02
    Login to our portal and head to 'My Account' at the top right corner of this page. Under 'Applications', create a new app for your business case. Select the list of APIs that you would like access to. You would also be able to view the key rate limit associated with each API here. After registering your app, you will have access to the API key under 'My Account'.
03
    Our API product page contains detailed documentation and specifications. Use our sandbox environment for an easy start. For partners using our 'trial' package, your registration of the app in the above step will allow you limited calls to our test environment, which should be sufficient for your test cases. Input the API key before you send in your request.
     
    In the test environment you will enjoy a fixed number of free API call quota per second and per month for all your applications. After you reach the limit, you will receive an error message. Use this limited data collection to prototype your app while getting it ready for market launch.
04
    Once you are ready to take your application to commercial production, do speak with us to discuss and agree on the contractual terms before we grant you access to the secret key required to access the production environment. Once you are ready to take your application to commercial production, do speak with us to discuss and agree on the contractual terms before we grant you access to the secret key required to access the production environment.
05
    The time has come to share your application with your users! Moving your application to Production involves the request of a Production Key. Get in touch with us via the 'Contact Us' page or speak to your SIA business contact for this key.
    After your application has gone live, we will monitor the API calls on the backend and provide you with technical assistance as and when required.
Questions?
If you need more help, let us know and we will get back to you.
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Ready To Get Started?
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